Terms and Policies - The Colour Room Hair Salon and Spa - Bloor West Village

Cancellation Policy – Time is valuable to both our clients and ourselves. Please give at least 24 hours notice when cancelling an appointment.

Refund Policy – Refunds are unavailable on all services that have been performed. If there are any problems or concerns about the results, it is important that we are contacted immediately in order resolve the problem.

Correction Policy – If a correction of any service is needed, it is imperative that we are contacted within 7 days of the original service performed. The appointment must be re-booked with the original stylist. If a correction is needed beyond 7 days notice, services fees may apply.

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